Booking Policy
Please read this policy before booking. Not understanding it may lead to cancellation. I also recommend against scheduling a hair appointment right before another commitment. Thank you!
Deposits
-Deposits are NON-Refundable.
​
•A NON-REFUNDABLE deposit is due AT BOOKING and will go towards your service.
​
•Deposits are non-transferable. If you cancel your appointment, a new deposit is due at the next booking.
​
•After booking, you will receive an email confirming or denying your appointment based on my availability.
​​
Hours of Operation
•Business hours are M-F 10am-5:30pm
•VIP appointments are an added fee of $60. Please contact me directly.
​
•Please DO NOT arrive 30 mins before your appointment time.
Drop Off Instructions
•PLEASE, PLEASE, PLEASE make sure your name and appointment time is written visibly on your hair.
•Any lace needs to be dropped off 2-3 days PRIOR to your appointment. NO HAIR, NO APPOINTMENT.​
​
•Hair that is being colored needs to be dropped off 3 days PRIOR to your appointment.​
•Please DO NOT drop off your hair without receiving a confirmation email first.
Cancellations
•Please cancel within 24 hours of your appointment with no penalty.
​
•After the second no call/no show, you will be banned from booking.
​
•NO REFUNDS. NO REFUNDS. NO REFUNDS.​
​
•After 15 mins, your appointment will be canceled.
Hair Policy
•Please make sure your hair is blown out, clean, and OIL FREE. NO WET HAIR. Please be ready to get braided down. If you come already braided, I will take $10 off.​
​
•I DO NOT install T-part wigs, full lace, or 360 wigs.​
​
•I DO NOT install used lace (closures/frontals) that were not originally installed by me.
​
•If you are reusing hair, please make sure the hair is CLEAN & DRY. No dirty lace or glue residue. If you would like for me to revamp your hair, please book it under REVAMP.
​
•Please do not bring lace that has bald spots or holes.
​
•Touch ups are for returning clients only.
​
•For bold, bright, light colors, please purchase a 613 unit.​
•Crimp styles must be requested at booking.